Dons Cash FAQs

FAQs

Dons Cash is AFC’s rewards programme designed to reward and incentivise supporters for their purchases with the club.

Dons Cash follows a similar format to many well-known rewards programmes and all Season Ticket and AberDNA Members are automatically enrolled.

For any queries not answered in the FAQs below, please e-mail donsaccount@afc.co.uk or contact the Ticket Office on 01224 63 1903.

Who is eligible for the Dons Cash programme?

I don’t have a Single Sign On account?

When does the Dons Cash programme run from for the season?

Why have discounts been removed as part of the move to Dons Cash?

Are AberDNA Junior members eligible to earn Dons Cash?

I was a season ticket or AberDNA member last season and yet to renew. Am I still eligible for Dons Cash?

Are Carers eligible for Dons Cash?

Does the club still have their current priority points programme in place despite the introduction of Dons Cash?

Does the club still have their current TicketCash programme in place despite the introduction of Dons Cash?

How do I check my Dons Cash balance?

How can I earn Dons Cash?

If I use Dons Cash to pay for all or part of a transaction, will I still earn Dons Cash?

How long does it take for my Dons Cash to be added to my balance?

I’ve returned my items, will I receive Dons Cash?

I’ve purchased match tickets for my friends/family, will I receive Dons Cash?

Where can I spend my Dons Cash?

Is all merchandise included in the Dons Cash programme?

Can Dons Cash be redeemed on tickets?

Does my Dons Cash expire at any point?

Will supporters be warned when their Dons Cash balance is about to expire?

What is the minimum amount of Dons Cash I can redeem?

Terms and Conditions